Welcome to NUMBER 1 NAILS SPA
We are committed to providing nail services in a clean, relaxing, and professional environment. To ensure the best experience for all our clients, please take a moment to review our salon policies.
We’re Here for You
* Your satisfaction is our top priority!
* If something doesn’t feel quite right during your service, let us know—we’re happy to make adjustments so you leave feeling confident and cared for.
* Before we finalize any colour, or nail service, take a moment to confirm you’re happy with the style, length, or design—we want it perfect for you!
* All services are non-refundable, so open communication during your appointment ensures the best results.
Our Little Promise
* We offer a 7-day guarantee on nail enhancements for any issues caused by our work.
* Regular polish services include a same-day touch-up guarantee—just let us know if anything comes up!
Your Comfort & Safety Matter
* Please inform us of any allergies, sensitivities, or health concerns before we begin—we want to keep you safe and comfortable throughout your visit.
* While we’ll do our best to ease any discomfort, we cannot provide medical care. For nail conditions, we recommend consulting a licensed professional.
* No-shows and last-minute changes (less than 1 hour before your appointment) may result in a small fee for new clients.
Cancellations & Changes
We understand—plans change, life happens! If you need to cancel or reschedule, just give us a quick call or message. A little notice helps us accommodate others and manage our schedule efficiently.
* No-shows and last-minute changes (less than 1 hour before your appointment) may result in a small fee.
* For group bookings (3 or more guests), we ask for a small deposit to secure your spot.
* If you cancel at least 3 hours in advance, your deposit is fully refundable or can be applied to a future visit.
* Cancellations made within 1 hour of your appointment are non-refundable—we appreciate your understanding. Running Late?
* Things come up! If you’re running behind, just give us a call. We’ll do our best to make it work without affecting other appointments.
A Few Quick Reminders
* Please keep an eye on your personal belongings—we want your visit to be stress-free, but we cannot take responsibility for lost items.
* We welcome children, but parents/guardians are kindly asked to supervise them to avoid any accidents or damage.
Book Your Appointment Today!
(604) 372-1377